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Reimbursement-Payment-Methods.md

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Reimbursement-Payment-Methods.md

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title Reimbursement payment methods
description Learn how Workspace Admins reimburse approved expense reports using ACH, global reimbursement or Pay elsewhere, including timelines and supported currencies.
keywords
New Expensify
Workspace Admin reimburse
ACH reimbursement
global reimbursement
reimbursement timeline
Pay elsewhere
Rapid Reimbursement
reimburse employees
supported currencies
direct reimbursement
internalScope Audience is Workspace Admins. Covers how Workspace Admins reimburse approved expense reports using ACH, global reimbursement, including timelines and supported currencies. Does not cover bank account setup steps, reimbursement failure troubleshooting, member-level bank account setup, or Expensify Card transactions.

Workspace Admins can reimburse approved reports using ACH reimbursement, global reimbursement, or Pay elsewhere. This article explains how each method works, supported currencies, and typical timelines.

How to choose a reimbursement method for approved reports

Workspace Admins can choose between two reimbursement methods when paying an approved report in Expensify:

  • Direct reimbursement — Expensify sends payment from a connected Workspace business bank account to a member’s connected personal bank account. This includes US ACH reimbursement and Global Reimbursement.
  • Pay elsewhere — The Workspace Admin marks the report as paid in Expensify and issues payment outside the platform. Expensify records the report as paid but does not process the transfer.

The payment method is selected when the Workspace Admin clicks Pay on an approved report.

Note: For reports containing only non-reimbursable expenses (e.g. company card expenses), direct reimbursement is not available. The only payment option is Pay elsewhere.

Learn about report statuses and actions.

What reimbursement payment types are available

Available payment types depend on the location of the Workspace’s business bank account.

The steps to send reimbursement are the same for ACH reimbursement, global reimbursement, and Pay elsewhere. The only difference is the payment method selected when clicking Pay.

  • US-based business bank account:
    ACH reimbursement is used for payments in USD from a US business bank account to a US personal deposit account. Learn how to set up ACH reimbursement.

  • International business bank account:
    Global reimbursement is available for business bank accounts located in:

    • United States (USD)
    • Canada (CAD)
    • United Kingdom (GBP)
    • European Union (EUR)
    • Australia (AUD)
    • Singapore (SGD)

    Global reimbursement can be used to reimburse members in 190+ countries, depending on supported banking rails. Learn how to set up Global Reimbursement on a Workspace.

  • All Workspaces:
    Pay elsewhere does not require a connected business bank account and is available to all Workspace Admins.

How Workspace Admins pay a single report

To pay one report:

  1. From the navigation tabs (on the left on web, and at the bottom on mobile) choose Reports.
  2. Under To-do, select Pay.
  3. On the report you wish to reimburse, select Pay.
  4. Choose a payment method:
    • Select a connected Workspace business bank account to send direct reimbursement.
    • Select Pay elsewhere to mark the report as paid outside Expensify.
  5. Select Confirm.

Once confirmed, the report status updates to Paid.

How Workspace Admins pay multiple reports in bulk

Workspace Admins can also pay multiple reports at the same time.

To pay reports in bulk:

  1. From the navigation tabs (on the left on web, and at the bottom on mobile) choose Reports.
  2. Under To-do, select Pay.
  3. Select the checkbox next to each Approved report you want to pay.
  4. Select Selected.
  5. Choose Pay.
  6. Choose a payment method:
    • Select a connected Workspace business bank account to send direct reimbursement.
    • Select Pay elsewhere to mark the report as paid outside Expensify.
  7. Confirm the payment.

Once confirmed, Expensify processes the transfers and the report statuses update to Paid.

Note: Each selected report is processed as a separate transaction.

ACH reimbursement timelines

  • Rapid Reimbursement: Eligible payments are typically received by the member in one business day. Applies to payments under $100 when total withdrawals are under $10,000 in the past 24 hours.
  • Standard ACH reimbursement: All other ACH payments are typically received by the member in four to five business days.

Rapid Reimbursement is applied automatically when eligibility requirements are met.

Global Reimbursement timelines

Global reimbursement timelines vary by country. However, most reimbursements are processed in two to three business days.

Supported Currencies for Global Reimbursement

Workspace business bank accounts can be connected in:

  • USD (United States)
  • CAD (Canada)
  • GBP (United Kingdom)
  • EUR (European Union)
  • AUD (Australia)
  • SGD (Singapore)

Members can receive funds in 190+ countries after adding a supported personal bank account.

Note: Foreign exchange (FX) fees or receiving bank fees may affect the final deposited amount.

FAQ

What is direct reimbursement?

Direct reimbursement means Expensify sends payment from the Workspace’s connected business bank account to a member’s connected personal bank account after the Workspace Admin clicks Pay.

Can Workspace Admins send reimbursement by check?

Expensify does not issue checks. Workspace Admins can select Pay elsewhere and issue a check outside Expensify.

What is the difference between ACH reimbursement and global reimbursement?

ACH reimbursement applies to US-based USD payments. Global reimbursement supports international payments and multiple currencies.

Why is direct reimbursement not available for some reports?

If a report contains only non-reimbursable expenses (e.g. company card expenses), direct reimbursement (ACH or global reimbursement) is not offered. Only Pay elsewhere is available, because non-reimbursable expenses are paid by the company directly and do not require reimbursement to the employee.

When is Pay elsewhere used?

Common scenarios for using Pay elsewhere include:

  • Reimbursing through payroll
  • Issuing a company check
  • Sending a bank wire
  • Using another internal payment system

Workspace business bank accounts can be connected in USD, CAD, GBP, EUR, AUD, or SGD. Global reimbursement supports member bank accounts in 190+ countries.