Since the new update the bot is not mentioning when creating a new ticket. I've been reading the changelog and I can't find anything related to that specifically. I checked the config to see if the mention config var was still there and indeed it is. Is there something I need to do because it was changed?
Version: 3.7.5
Hosting method: Self-hosting in VPS and PM2.


Since the new update the bot is not mentioning when creating a new ticket. I've been reading the changelog and I can't find anything related to that specifically. I checked the config to see if the mention config var was still there and indeed it is. Is there something I need to do because it was changed?
Version: 3.7.5
Hosting method: Self-hosting in VPS and PM2.