Report - Report closes automatically, after opening expense in WS with workflows disabled.

[mitarachim]

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Version Number: 9.3.6.0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from BrowserStack: https://test-management.browserstack.com/projects/2219752/test-runs/TR-3235/folder/13176670/41237101/1141126746?q=workflows&issue_type=jira
Email or phone of affected tester (no customers): ibellicotest+2250@gmail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Motorola MotoG60 / Android 12 (Hybrid app)
App Component: Money Requests

Action Performed:

Prerequisite: Account has at least one workspace.
Prerequisite 2: Workflows disabled.

1. Open the Expensify app.
2. Open any workspace chat.
3. Create a manual expense.
4. Open the just created expense.
5. Note that report closes automatically.
6. Note that after returning to chat, report briefly disappears.

Expected Result:

After creating an expense in a workspace with workflows disabled, user should be able to open the report and remain in it.

Actual Result:

After creating an expense in a workspace with workflows disabled, and opening it, report closes automatically and expense briefly disappears from chat.

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari

Screenshots/Videos

Bug7055185_1769046814707.Workflows_Off.mp4

View all open jobs on GitHub

[melvin-bot]

Triggered auto assignment to @twisterdotcom (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @cead22 (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[mitarachim]

QA team unable to reproduce issue while Use Staging Server is OFF

2026-01-22.8.21.30.PM.mp4