[$250] Empty report is displayed when opening the scan expense reported in OD

[jponikarchuk]

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Version Number: v9.3.7-3
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #80120
Email or phone of affected tester (no customers): agexptest+pr220126g@gmail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Samsung S23FE/ Android 16, iPhone 13 Mini/ iOS 26.1
App Component: Money Requests

Action Performed:

Preparation (on Web):

1. Navigate to https://staging.expensify.com/
2. Log in with a new Gmail account
3. Complete the onboarding and go back to OD
4. Go to expenses and scan any valid receipt

Steps:

1. Launch the Expensify app
2. Log in using the previously created account
3. Go to ND
4. Go to Reports > Expenses
5. Tap on the "View" action on the expense

Expected Result:

The expense details open in an RHP with the report set to Self DM.

Actual Result:

An empty expense details screen is briefly displayed when opening the expense for the first time.

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari

Screenshots/Videos

1.mp4

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Issue Owner

Current Issue Owner: @

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~022015912336451310983
• Upwork Job ID: 2015912336451310983
• Last Price Increase: 2026-02-09

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @abzokhattab (External)

[melvin-bot]

Triggered auto assignment to @CortneyOfstad (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

📣 @SIMalik! 📣
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[mobile84developer-ctrl]

Proposal

Please re-state the problem that we are trying to solve in this issue.

When opening a scanned expense report for the first time, an empty expense details screen is briefly shown before the correct content loads.

What is the root cause of that problem?

The screen renders as soon as getTransactionDetails() returns, even though required transaction fields may still be undefined while Onyx data is hydrating.
The current logic relies on isLoadingOnyxValue(...) only, which does not cover cases where the Onyx entry exists but is incompletely populated. This allows the UI to render before it has enough data, resulting in a transient empty state.

What changes do you think we should make in order to solve the problem?

In src/pages/transaction/TransactionPreviewContent.tsx

Replace

App/src/components/ReportActionItem/TransactionPreview/TransactionPreviewContent.tsx

Lines 74 to 77 in 3f9857e

	const transactionDetails = useMemo<Partial<TransactionDetails>>(
	() => getTransactionDetails(transaction, undefined, policy, isParentPolicyExpenseChat) ?? {},
	[transaction, policy, isParentPolicyExpenseChat],
	);

with (explicit completeness check)

const transactionDetails = getTransactionDetails(transaction);

const isTransactionDetailsIncomplete =
    !transactionDetails ||
    transactionDetails.amount === undefined ||
    transactionDetails.currency === undefined;

if (shouldShowSkeleton || isTransactionDetailsIncomplete) {
    return <FullScreenLoadingIndicator />;
}

What alternative solutions did you explore? (Optional)

N/A

[melvin-bot]

📣 @mobile84developer-ctrl! 📣
Hey, it seems we don’t have your contributor details yet! You'll only have to do this once, and this is how we'll hire you on Upwork.
Please follow these steps:

1. Make sure you've read and understood the contributing guidelines.
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Contributor details
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[mobile84developer-ctrl]

Contributor details
Your Expensify account email: mobile84developer@gmail.com
Upwork Profile Link: https://www.upwork.com/freelancers/~01511dd712b8a399be

[melvin-bot]

⚠️ Invalid email. Please make sure to create an Expensify account with this email first here.

[mobile84developer-ctrl]

Contributor details
Your Expensify account email: mobile84developer@gmail.com
Upwork Profile Link: https://www.upwork.com/freelancers/~01511dd712b8a399be

[melvin-bot]

⚠️ Missing/invalid email or upwork profile link. Please make sure you add both your Expensify email and Upwork profile link in the format specified.