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[NO QA] Docs updates for E/A#86760 Add PDF rotation to receipt help article #88027

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stephanieelliott merged 1 commit into from
Apr 22, 2026
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[NO QA] Docs updates for E/A#86760 Add PDF rotation to receipt help article #88027

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10 changes: 9 additions & 1 deletion ...cles/new-expensify/reports-and-expenses/Attach-and-edit-receipts-on-expenses.md
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Expand Up @@ -57,6 +57,14 @@ You can crop a receipt image to remove unnecessary areas or focus on specific de

The cropped image will replace the original receipt on the expense.

## How to rotate a receipt

You can rotate a receipt to correct its orientation. Rotation is available for uploaded or scanned image receipts and for PDF receipts on web or mobile web. PDF rotation is not available in the native mobile app.

@github-actions github-actions Bot Apr 22, 2026

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Cross-platform clarity: The phrase "native mobile app" is not standard Expensify platform terminology. Per HELPSITE_NAMING_CONVENTIONS.md Cross-Platform Clarity Rule, explicitly state the platform using recognized terms. Consider "PDF rotation is not available on the mobile app" or, if the distinction is between the app and mobile browser, clarify that more explicitly (e.g., "PDF rotation is available on web and mobile web but not in the Expensify mobile app").


1. Open the expense and click on the receipt image or PDF.
2. Click **Rotate**.
3. Each click rotates the receipt 90° counter-clockwise.

@github-actions github-actions Bot Apr 22, 2026

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Step formatting: Step 3 describes system behavior rather than a user action. Per HELP_AUTHORING_GUIDELINES.md Section 5, step instructions must be "Action-oriented." Consider rephrasing to instruct the user, e.g.:

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3. Each click rotates the receipt 90° counter-clockwise.
3. Click **Rotate** again to continue rotating 90° counter-clockwise with each click until the receipt is oriented correctly.

Alternatively, keep the step list to two action steps and add the rotation behavior as a note below the steps (e.g., "Each click rotates the receipt 90° counter-clockwise.").


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## When to Use Report Comments for Supporting Documentation
Expand Down Expand Up @@ -112,7 +120,7 @@ Only the expense creator or a Workspace Admin can attach a receipt an expense.
No. Receipts in the comments section are considered supplemental and are not included in audits, exports, or downloadable reports.

## Can I crop or rotate an eReceipt?
No. The **Crop** and **Rotate** buttons are only available for image receipts that you uploaded or scanned. eReceipts cannot be cropped or rotated.
No. eReceipts cannot be cropped or rotated. The **Crop** button is available for uploaded or scanned image receipts only. The **Rotate** button is available for image receipts and PDF receipts on web or mobile web. PDF rotation is not available in the native mobile app.

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Cross-platform clarity / consistency: Same note as in the new section -- "native mobile app" is not standard platform terminology per HELPSITE_NAMING_CONVENTIONS.md. Consider aligning the wording here with whatever phrasing is chosen in the "How to rotate a receipt" section for consistency (e.g., "PDF rotation is not available on the mobile app").


## Can I attach both the card and itemized restaurant receipts?
Yes. Attach the **card receipt** to the expense itself, and upload the **itemized receipt** in the report comments as supporting documentation.
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