Conversation
…and how to restore
As not everyone has a Discord account, I'm not sure requiring people to make one to discuss payment issues should be our procedure. Here, they should probably message the |
This was carried over from the original email, but fair enough (also you can make these comments as review comments for future reference, it keeps things organized and you can block merging by requesting changes) |
Co-authored-by: William Oldham <github@binaryoverload.co.uk>
Co-authored-by: William Oldham <github@binaryoverload.co.uk>
Joshua8600
left a comment
There was a problem hiding this comment.
LGTM overall, my only comments now are about the capitalization of "forum" in two sections, where I left comments
Resolves #332
Changes:
The main focus of this PR is the email update, the bug fix is supplementary since it needed to be done and directly plays into the wording of the email. The new text now reads:
These steps match the steps jvs gave to the mods yesterday to tell users when they want to request an account deletion. An additional note to create a support thread for additional help is also added since jvs also mentioned that happening in one of the restoration cases, but for most cases just telling the user how to restore should be enough (that way users who don't need extra support don't make unnecessary support threads, wasting the time of both users and mods). The section regarding subscriptions was also updated to reflect how things work now, it was originally written before Stripe data was actually fully deleted and so things like charges after deletion could happen, but now the whole Stripe account is deleted which removes that issue completely. Still left the "cover our ass" part of it though, even though this should never happen. Some sections may seem a little redundant, like mentioning that restoration can only happen prior to the deletion date, but that's done intentionally to make sure people actually see it.
CC @Joshua8600, I can't request you as a reviewer but as a headmod I'd like you to review this wording.