iredadmin RuntimeError: cryptography module missing #300
Description
REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER:
- iRedMail version (check /etc/iredmail-release): 1.7.4
- Deployed with iRedMail Easy or the downloadable installer? Installer
- Linux/BSD distribution name and version: FreeBSD 14.3-RELEASE-p7 amd64
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MariaDB
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
When accessing https://domain.com/iredadmin, it reports that the Python module crytography is missing even though it is installed and available. It also sends the log to Postmaster. Here's the log:-
Subject: bug: <class 'RuntimeError'>: 'cryptography' package is required for sha256_password or caching_sha2_password auth methods (/)
Traceback (most recent call last):
File "/usr/local/www/iRedAdmin-2.6/web/application.py", line 275, in process
return p(lambda: process(processors))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/www/iRedAdmin-2.6/web/session.py", line 96, in _processor
self._cleanup()
File "/usr/local/www/iRedAdmin-2.6/web/session.py", line 197, in _cleanup
self.store.cleanup(timeout)
File "/usr/local/www/iRedAdmin-2.6/web/session.py", line 373, in cleanup
self.db.delete(self.table, where="$last_allowed_time > atime", vars=locals())
File "/usr/local/www/iRedAdmin-2.6/web/db.py", line 1154, in delete
db_cursor = self._db_cursor()
^^^^^^^^^^^^^^^^^
File "/usr/local/www/iRedAdmin-2.6/web/db.py", line 723, in _db_cursor
return self.ctx.db.cursor()
^^^^^^^^
File "/usr/local/www/iRedAdmin-2.6/web/db.py", line 661, in _getctx
self._load_context(self._ctx)
File "/usr/local/www/iRedAdmin-2.6/web/db.py", line 673, in _load_context
ctx.db = self._connect(self.keywords)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/www/iRedAdmin-2.6/web/db.py", line 701, in _connect
return self.db_module.connect(**keywords)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/pymysql/connections.py", line 353, in __init__
self.connect()
File "/usr/local/lib/python3.11/site-packages/pymysql/connections.py", line 633, in connect
self._request_authentication()
File "/usr/local/lib/python3.11/site-packages/pymysql/connections.py", line 932, in _request_authentication
auth_packet = _auth.caching_sha2_password_auth(self, auth_packet)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/pymysql/_auth.py", line 265, in caching_sha2_password_auth
data = sha2_rsa_encrypt(conn.password, conn.salt, conn.server_public_key)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/pymysql/_auth.py", line 143, in sha2_rsa_encrypt
raise RuntimeError(
RuntimeError: 'cryptography' package is required for sha256_password or caching_sha2_password auth methods
Checks to determine if the module is installed..
[root@overlord /usr/local/www/iredadmin]# pkg info py311-cryptography | head -1
py311-cryptography-44.0.3_3,1
[root@overlord /usr/local/www/iredadmin]# pip show cryptography
Name: cryptography
Version: 44.0.3
Summary: cryptography is a package which provides cryptographic recipes and primitives to Python developers.
Home-page:
Author:
Author-email: The Python Cryptographic Authority and individual contributors <cryptography-dev@python.org>
License: Apache-2.0 OR BSD-3-Clause
Location: /usr/local/lib/python3.11/site-packages
Requires: cffi
Required-by: acme, aioquic, certbot, josepy, pyOpenSSL, service-identity
[root@overlord /usr/local/www/iredadmin]# ls -ld /usr/local/lib/python3.11/site-packages/cryptography*
drwxr-xr-x 5 root wheel 512 Jan 5 01:31 /usr/local/lib/python3.11/site-packages/cryptography
drwxr-xr-x 3 root wheel 512 Jan 5 01:31 /usr/local/lib/python3.11/site-packages/cryptography-44.0.3.dist-info
Right now it displays internal server error message when visiting /iredadmin
Update:
iRedMail is running in a FreeBSD jail. Right now the error message went away and it displays the iredadmin login screen. This always happens when I access it just after the jail starts up.