What is the problem the customer is trying to solve?
When ktranslate is run on an OS with a non-UTC setting, ktranslate's own logTimeStamp is shifted by the time difference from UTC.
Why is it important for users that we fix that problem?
This is a problem that all users who use ktranslate on OSes that are not set to UTC will face. If the logTimeStamp is shifted, it will be difficult to correlate with other logs, and it will be a major obstacle to troubleshooting.
What is the objective they are pursuing?
The user wants ktranslate to output the correct logTimeStamp even on OSes running in timezones other than UTC.
Use cases and user stories:
A user in a non-UTC time zone, such as JST, runs ktranslate. The user wants to check the logs of ktranslate, but the logTimeStamp is shifted from the actual time, making it difficult to analyze the log.
Is there a known workaround?
The user can set the OS's time zone to UTC, but this may affect other applications running on the OS.
What is the problem the customer is trying to solve?
When ktranslate is run on an OS with a non-UTC setting, ktranslate's own logTimeStamp is shifted by the time difference from UTC.
Why is it important for users that we fix that problem?
This is a problem that all users who use ktranslate on OSes that are not set to UTC will face. If the logTimeStamp is shifted, it will be difficult to correlate with other logs, and it will be a major obstacle to troubleshooting.
What is the objective they are pursuing?
The user wants ktranslate to output the correct logTimeStamp even on OSes running in timezones other than UTC.
Use cases and user stories:
A user in a non-UTC time zone, such as JST, runs ktranslate. The user wants to check the logs of ktranslate, but the logTimeStamp is shifted from the actual time, making it difficult to analyze the log.
Is there a known workaround?
The user can set the OS's time zone to UTC, but this may affect other applications running on the OS.