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[No QA] [NO QA] Docs updates for E/A#87552 Clarify payment options for non-reimbursable reports #88031

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stephanieelliott merged 1 commit into from
Apr 22, 2026
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[No QA] [NO QA] Docs updates for E/A#87552 Clarify payment options for non-reimbursable reports #88031

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6 changes: 6 additions & 0 deletions docs/articles/new-expensify/wallet-and-payments/Reimbursement-Payment-Methods.md
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Expand Up @@ -18,6 +18,8 @@ Workspace Admins can choose between two reimbursement methods when paying an app

The payment method is selected when the Workspace Admin clicks **Pay** on an approved report.

**Note:** For reports containing only non-reimbursable expenses (e.g. company card expenses), direct reimbursement is not available. The only payment option is **Pay elsewhere**.

[Learn about report statuses and actions](https://help.expensify.com/articles/new-expensify/reports-and-expenses/Understanding-Report-Statuses-and-Actions).

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Expand Down Expand Up @@ -128,6 +130,10 @@ Expensify does not issue checks. Workspace Admins can select **Pay elsewhere** a

ACH reimbursement applies to US-based USD payments. Global reimbursement supports international payments and multiple currencies.

## Why is direct reimbursement not available for some reports?

If a report contains only non-reimbursable expenses (e.g. company card expenses), direct reimbursement (ACH or global reimbursement) is not offered. Only **Pay elsewhere** is available, because non-reimbursable expenses are paid by the company directly and do not require reimbursement to the employee.

## When is Pay elsewhere used?

Common scenarios for using Pay elsewhere include:
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